Refund policy

At Krinji, customer satisfaction is important to us. Please read our refund and replacement policy carefully before making a purchase.

60-Day Product Guarantee

We offer a 60-day product guarantee on eligible products purchased from Krinji.in.

If your product arrives damaged, defective, or stops functioning properly within 60 days of delivery, we may offer:

  • A replacement product
  • Partial refund
  • Full refund (in selected cases)

No Return Policy

Currently, we do not accept returns for change of mind or personal preference reasons.

Damaged or Wrong Product

If you receive:

  • a damaged item,
  • defective product,
  • or wrong item,

please contact us within 48 hours of delivery with:

  • Order number
  • Unboxing video/photos
  • Clear explanation of the issue

Once verified, we will provide a replacement at no additional shipping cost.

Refund Eligibility

Refunds may be approved only in selected situations such as:

  • Product unavailable after order placement
  • Non-delivery of order
  • Verified defective product where replacement is unavailable

Refunds (if approved) are processed to the original payment method within 5–7 business days.

Order Cancellation

Orders can be cancelled within 6 hours of placing the order.

To request cancellation, contact:
📧 krinjj.in@gmail.com

Contact

Krinji
Dhanbad, Jharkhand, India
📧 krinji.in@gmail.com
📱 +91 62994 034339